Skip to content

Home users

Tell us what it does, we'll tell you what's wrong

You don't need to know the names of the parts. Describe the symptom and we handle the rest — and you'll know the price before we touch anything.

Free

Is the diagnosis charged?

2 to 4 days

How long without my machine?

Never without consent

Can you repair without telling me?

Do you recognise your problem?

These are the six situations we see most often.

It won't turn on

A blank screen, a blinking light, or a machine that restarts on its own. The cause is usually a single part, which we identify before replacing it.

It has become very slow

Minutes to start up, freezes during use. In most cases an SSD upgrade solves it for a modest cost.

It runs hot and loud

The fans never stop. A full clean and fresh thermal paste almost always fix it.

I've lost my photos

Deleted files, a drive that won't open, an unreadable USB stick. Shut the machine down and bring it in — every minute of use lowers the odds.

Windows is asking for a key

A licence lost after a repair or a disk change. We sell legitimate licences and reactivate what can be reactivated.

I want to keep it longer

More memory, a new drive, a fresh laptop battery. Often cheaper than a new machine, and enough.

How it works

  1. You bring the machine in

    No appointment needed, during opening hours. No need to take anything apart.

  2. We find the fault

    The examination is free. We call you with the identified cause and the price.

  3. You decide

    You accept, or you take the machine back as it was, at no cost.

  4. We repair and test

    The machine is checked before it goes back to you, with an itemised invoice.

Not sure? Call.

A fault is easier to describe out loud than in a form. Two minutes on the phone often tells us whether the trip is worth it.